Frequently Asked Questions
What is Collectors Edition?
A community of collectors who defies convention and dare to be unique. We deliver the best quality collection of products at reasonable prices on a single platform. We believe in products that always remain limited and special editions for you. We curate products with unique designs and in limited quantities.
What are the different Payment Modes?
We accept various modes of payment including Credit/Debit Cards, NetBanking, UPI, and multiple Wallets.
Is COD available?
No, for now.
Is it safe if I make the payment online?
All Credit Card, Debit Card and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.
What do I do if my payment goes through but I don't get an order confirmation?
Worry not. We are here for you. Just drop us an email at support@collectorsedition.in, and we will take it from there.
Delivery Time Period?
CE offers pan India delivery within 3-5 business days for Metro cities and 4-7 business days for Rest of India. Delivery can be delayed due to National holiday, public holiday and poor weather conditions.
Exchanges?
Read our Exchange Policy here.
Cancellation?
You can place a request to cancel the order within 6 hours of placing it from your account’s Orders page. If you find any difficulty in doing that
Please WhatsApp at +91-78926 40984 or email us at support@collectorsedition.into cancel the order.